Why Dream Small When You Can Publish Big? We Are With You All The Way! Email us at info@montlakepublishers.com Montlake Publishers |
Why Dream Small When You Can Publish Big? We Are With You All The Way! Email us at info@montlakepublishers.com Montlake Publishers |
Why Dream Small When You Can Publish Big? We Are With You All The Way! Email us at info@montlakepublishers.com Montlake Publishers |
Why Dream Small When You Can Publish Big? We Are With You All The Way! Email us at info@montlakepublishers.com Montlake Publishers |
Why Dream Small When You Can Publish Big? We Are With You All The Way! Email us at info@montlakepublishers.com Montlake Publishers |
Why Dream Small When You Can Publish Big? We Are With You All The Way! Email us at info@montlakepublishers.com Montlake Publishers |
Why Dream Small When You Can Publish Big? We Are With You All The Way! Email us at info@montlakepublishers.com Montlake Publishers |
Why Dream Small When You Can Publish Big? We Are With You All The Way! Email us at info@montlakepublishers.com Montlake Publishers |
Why Dream Small When You Can Publish Big? We Are With You All The Way! Email us at info@montlakepublishers.com Montlake Publishers |
Why Dream Small When You Can Publish Big? We Are With You All The Way! Email us at info@montlakepublishers.com Montlake Publishers |

PRIVACY POLICY

Welcome to Montlake Publishers. Your privacy and trust are essential to us, and we are committed to protecting your personal information with the highest standards of integrity, confidentiality, and security. This Privacy Policy explains what data we collect, why we collect it, how it is processed, shared, and safeguarded, and the rights you have regarding your information.

By accessing or using our website (www.montlakepublishers.com) or any services offered by Montlake Publishers, you acknowledge and agree to the practices outlined in this Privacy Policy. This policy applies to all users of our digital platforms, including authors, clients, contractors, partners, and visitors interacting with our services.

Who We Are

Montlake Publishers is a U.S.-based creative publishing agency offering professional book publishing, editing, marketing, writing, and digital services for authors and creators worldwide. Our business is rooted in trust, discretion, and ethical service delivery. Whether we are editing manuscripts, designing books, or managing full publishing projects, we treat your ideas and personal information with the strictest confidentiality.

Purpose of This Policy

This Privacy Policy is designed to:

  • Explain the data we collect and how we obtain it
  • Describe the legal and operational reasons for collecting that data
  • Outline how your information is stored, used, and shared
  • Provide details on the security measures we implement
  • Inform you of your rights under privacy laws such as GDPR, CCPA, and related regulations

This policy may be updated periodically to reflect legal requirements or operational changes. Any updates will be posted on this page.

What Information We Collect

Montlake Publishers collects both Personal Identifiable Information (PII) and Non-Personal Information (NPI) depending on the services you use and how you interact with our website.

Personal Information May Include:
  • Full Name
  • Email Address
  • Phone Number
  • Mailing or Business Address
  • Company Information
  • Payment or Billing Information (encrypted and secure)
  • Manuscript Files or Project Submissions
  • IP Address, Device Details, and Browser Information
Non-Personal Information Includes:
  • Browser type and version
  • Operating system and device type
  • Referring and exit pages
  • Approximate geographic location
  • Website navigation behavior
  • Session duration and timestamps

We collect data when you:

  • Submit forms or inquiries on our website
  • Request quotes or consultations
  • Subscribe to newsletters
  • Purchase any of our services
  • Communicate through customer support
  • Browse or interact with our website

Why We Collect Your Information

We collect data to deliver high-quality publishing and creative services. Your information helps us:

  • Provide publishing, writing, editing, and marketing services
  • Customize recommendations and project support
  • Manage communication, project timelines, and deliverables
  • Send confirmations, invoices, updates, and support messages
  • Personalize your site experience
  • Prevent fraud and protect service integrity
  • Comply with legal and financial obligations

Montlake Publishers does not sell or rent your personal information under any circumstances.

How We Use Your Information

Internally, your information may be used by:

  • Account Managers to track your service status
  • Web Developers for site functionality or design
  • Writers/Editors for manuscript development
  • Marketing Teams for offers (with opt-in consent)
  • Customer Support for troubleshooting and questions

Your data helps us deliver a seamless and personalized experience that saves you time, enhances quality, and ensures your creative vision is protected.

Data Security & Confidentiality

Montlake Publishers takes extensive measures to ensure your data is secure. Our security systems include:

  • SSL Encryption for all website communications
  • Secure Hosting with firewalls, DDoS protection, and malware scanning
  • Two-factor authentication for admin and employee access
  • Regular Backups and encrypted storage of sensitive files
  • Data Access Logs to monitor all access attempts and changes

We also strictly limit access to personal data to those employees or contractors who need it to perform their job duties.

Cookie Policy & Tracking Technologies

Like most websites, Montlake Publishers uses cookies and tracking technologies to enhance your browsing experience. These tools help us:

  • Understand how visitors use our site
  • Optimize loading speeds and page structure
  • Customize user experiences
  • Track analytics (e.g., traffic sources, time spent on pages)
  • Deliver content based on user interests

You may disable cookies via your browser settings, but this may affect some functionality.

Sharing & Disclosure of Information

We do not sell, lease, or distribute your data. However, we may share your information in the following situations:

  • With trusted service providers (e.g., payment processors, email platforms) under strict confidentiality agreements
  • With legal authorities if required by law, court order, or government regulation
  • With contracted freelancers or consultants working on your project (with NDAs in place)
  • During business transfers, such as mergers or acquisitions (users will be notified)

Every third party we work with is vetted and contractually obligated to protect your data.

Your Rights & Choices

Depending on your country or region, you may have the following rights:

  • Right to Access – request what data we hold about you
  • Right to Correction – request updates to inaccurate data
  • Right to Deletion – ask for your data to be permanently deleted
  • Right to Restrict Processing – limit how your data is used
  • Right to Data Portability – request a copy of your data in digital format
  • Right to Withdraw Consent – for marketing or promotional communications

To exercise your rights, please contact us using the details below.

Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, contractual, and business requirements. This may include:

  • Active project durations
  • Accounting/tax recordkeeping (typically 6–7 years)
  • Security and fraud monitoring
  • Archiving or client reactivation

Once the retention period ends, your data is securely deleted.

Children’s Privacy

Montlake Publishers does not knowingly collect data from individuals under the age of 13. If you are a parent or guardian and believe your child has submitted data to us, please contact us immediately.

How to Contact Us

If you have questions, concerns, or requests related to your data or this Privacy Policy, you may contact us via:

Our support team is available Monday through Friday, 8:00 AM to 6:00 PM , and aims to respond to privacy inquiries within 48 business hours.